Support Engineer for a High-Growth InsurTech Platform - BEON.tech - BEON.tech

Company name will be shared upon confirmed interview

Support Engineer for a High-Growth InsurTech Platform

Remote, United States (REMOTE)

This company is reimagining small business insurance by making it fast, affordable, and data-driven. Using modern analytics and technology, it enables small businesses across the U.S. to get workers’ compensation and commercial auto coverage in minutes, while fostering a culture focused on curiosity, inclusion, and real-world impact.

Salary up to:US$5,000

Timezone: GMT-5

Industries: Insurance

Website:sensitive

The position focuses on being the first line of support for engineering issues, triaging, diagnosing, and resolving challenges that span internal teams and external stakeholders, while also contributing directly to the products themselves.

You'll have the opportunity to work across multiple engineering teams, building modular, reusable code that raises the bar for the whole organization. The role involves designing and evolving AI-driven workflows that turn repetitive troubleshooting into smarter, faster resolutions, and you'll help shape the documentation that keeps them running smoothly. Beyond that, it involves mentoring fellow engineers and bringing architectural judgment to systems built on microservices and service-oriented design.

Tech Stack

JJavaScript

TTypeScript

RReact

Rest APIs

GraphQL

4+ years in Full Stack Support Engineering (Sr)

Proven track record building and debugging server-side APIs with REST and GraphQL.

Solid experience developing frontend experiences with SSR, using React, MobX, and modern component libraries (TypeScript/JavaScript).

Strong foundation in object-oriented and backend programming with TypeScript and/or JavaScript.

Proven ability to navigate complex, distributed systems in cloud environments, with solid grounding in microservices and service-oriented architecture.

Comfortable across both relational and NoSQL databases.

Hands-on experience with best-in-class CI/CD for frontend and backend.

Every job requires English proficiency, being based in LATAM.

Bonus Skills

Experience with C#.

Familiarity with AWS.

Interview process

Time to hire:2-3 weeks

BEON.TECH ASSESSMENT STAGE

Initial Interview

30 min

Technical Interview

1 hr

THE CLIENT STAGE

To be confirmed soon

TBD

We are committed to provide equal opportunities

BEON.tech connects the brightest Latin American talent with the most innovative and disruptive U.S. companies. You'll get access to a custom vetted pool of full-time, long-term, remote software jobs with compensation comparable to U.S.-based positions. To join BEON.tech is to be in a devs-first company, which means you are the priority when it comes to decision-making, client selection, and growth planning. Develop your career at the pace you deserve.

Trip to Headquarters in Buenos Aires

A US$ 1,000 welcome package to get you started with the right gear

USD compensation comparable to U.S.-based positions

English conversation club & workshops

Health insurance

Psychotherapy sessions

Flexible payments in crypto, wire transfer, Wise, PayPal, or Payoneer

Unlimited reskilling in Udemy, Education IT & O'Reilly

Internet service

AI Tools & Learning Program

Co-working spaces

Paid time off

Participate in weekly challenges and win quarterly prizes.Top performers earn US$750 (1st place) and US$350 (2nd place).

In this role, you'll be expected to take ownership of the following responsibilities as part of your day-to-day work:

You'll be the first point of contact for engineering support requests, triaging and resolving issues from internal and external stakeholders.

You'll work directly with internal team members to support and triage issues.

You’ll work across our different engineering teams to improve, develop, and support our products.

You’ll develop AI-driven workflows to automate and improve our engineering support processes, maintaining the documentation that enables them.

Continually build highly modular and reusable code using industry standards and best practices.

You’ll mentor other engineers and be deeply involved in the code review process.

Year founded: 2023

Company size: 251-1K

Funding: 615M

Key details to catch your eye

Recognized as one of Forbes’ America’s Best Startup Employers 2025 for its strong culture and growth opportunity.

Culture rooted in curiosity, inclusion, and real-world problem solving — with impact at every level of the business.

Included in Built In’s Best Places to Work in Colorado (2025) and Best Remote Midsize Places to Work (2025).

Highlights

Consistently fast-growing — Ranked among the fastest-growing companies on the Inc. 5000 list for four consecutive years, and honored as a Deloitte Technology Fast 500 company for the fourth year running.

Scaling with real momentum — Surpassed 55,000 policies in force in 2025 (25%+ year-over-year growth), expanded coverage to 39 states plus D.C., and grew its partner network to more than 5,000 agencies.

A trusted, well-capitalized company — Holds an A- (Excellent) financial strength rating with a stable outlook from AM Best, reflecting a very strong balance sheet.

A voice in workplace safety research — Publishes original research on small business workplace safety, positioning the company as a thought leader on an issue that matters to employees everywhere.

Great Place to Work Certified — 96% of employees report feeling welcomed, well above the typical U.S. company average.

Culture

Mission-driven at heart — The team is on a mission to make commercial insurance affordable and easy for small business owners, bringing that same clarity and purpose to how everyone works together.

Integrity and ownership go hand in hand — The team operates with honesty, transparency, and the highest ethical standards, while holding themselves and each other accountable for their work and outcomes. Everyone plays for the same team.

Curious, data-driven, and always growing — There's a genuine love for learning and digging deeper, backed by a preference for evidence over gut feelings to make smarter, well-informed calls.

First-principles problem solvers — Big, messy problems get broken down to their roots, with assumptions challenged and unnecessary complexity cut away.

Real collaboration, even at a distance — Team members are spread across locations, yet culture and connection are built intentionally through a clear decision-making framework rooted in transparency, non-violent communication, and constructive debate.

Diversity, inclusion, and positivity fuel everything — Diverse perspectives are seen as a driver of innovation, supported by an inclusive environment and everyday kindness and good energy that make the experience meaningful.

Support Engineer for a High-Growth InsurTech Platform

Requirements

Tech Stack

Bonus Skills

Interview process

Benefits

About the Role

About the company

Key details to catch your eye

Highlights

Culture